Due to natural disasters in the United States, India, and the Caribbean islands, we are experiencing site closures in some areas. We are working diligently to contact all affected candidates by email and phone. If you have questions about your appointment, please contact customer service. We appreciate your patience.
Adobe retirement FAQ
1. What is the reason for retiring the exams?
As Adobe develops and releases product updates, the knowledge needed to master those programs changes. Part of the product lifecycle involves updating exams and retiring old versions. With seamless cloud updates, the release of Creative Cloud 2015 (CC2015) marks a natural end for the Creative Cloud 2013 (CC2013) exams. The new content is two versions ahead of CS6, leading to the decision to retire CC2013 and CS6 exams.
2. When did this retirement take place?
Selected Adobe Certified Expert CS6 exams will be retired on November 30, 2016, and Adobe Certified Expert CC2013 exams will retire on December 31, 2016. For the exams being impacted, please see below. These exam will no longer be available after they are retired.
3. Which exams are being impacted by this retirement?
Adobe CC2013 and CS6 versions of the following exams will be retired:
- Adobe Dreamweaver®
- Adobe InDesign®
- Adobe Illustrator®
- Adobe Photoshop®
- Adobe Premiere Pro®
4. Will new versions of the exams be released?
Creative Cloud 2015 versions for Adobe Dreamweaver®, Adobe InDesign®, Adobe Illustrator®, Adobe Photoshop® and Adobe Premiere Pro® will be available on August 1, 2016. Badges for these certifications may be claimed by candidates who pass the certification exam.
5. Will retakes of the retiring exams be allowed after the retirement date?
Once the exam has been fully retired and discontinued, retakes will no longer be available. Anyone needing to retake a CS6 or CC2013 version of an Adobe Certified Expert exam must do so before the exam is retired. Once the exam is retired, candidates will need to take the CC2015 version of the exam to earn certification.
6. I purchased a voucher for an exam that is being retired. Can I use it for the new version of the Adobe Certified Expert exam?
Vouchers purchased for CS6 and CC2013 versions of Adobe Certified Expert exams that have not expired will be honored for the CC2015 version of the same exam. When you register for your exam, simply select the CC2015 version of the exam you wish to take and the system will accept your voucher at checkout.
7. Will the voucher expiration date be pushed back because the exam I purchased it for is being retired?
Vouchers are valid for one year from the date of purchase unless otherwise specified at the time of purchase. Retirement dates for the existing exams are calculated to provide ample time to take CS6 or CC2013 exams if the certification candidate wishes to do so. Certification candidates may also use existing, non-expired vouchers on newly released exams at no additional charge.
8. Is my badge still valid after the exam has been retired?
Yes. Badges are valid and active for the life of your certification. Refreshing exams and retiring older content has no impact on current certification status.
9. How will Adobe’s move to the Creative Cloud impact my certification?
Unlike the Creative Suite, Adobe Creative Cloud products are updated on an ongoing basis, always keeping subscribers on the most current “version”. In order to reduce confusion for our candidates, and match Adobe’s model, only one version of the Adobe Certification Expert exam for any given Adobe software product (Adobe Photoshop®, Adobe Illustrator®, etc.) will be available except during exam refresh periods when a new exam is being launched and the “old” exam is being retired. For instance, Adobe Certified Expert Creative Cloud exams developed in 2015 are being launched and Adobe Certified Expert Creative Cloud exams from 2013 are being retired. Both versions of the exam will be available from August 1, 2016 through December 31, 2016. Starting on January 1, 2017, only the new exams will be available.
This means that Adobe Certified Expert candidates may earn a Creative Cloud certification for an Adobe product(s) by taking the exam currently offered. In order to maintain the quality of the credential, the certification will expire three years from the original pass date. At that time, the candidate will need to take the most current version of the exam to maintain certification.