Important Information:

​If you are being impacted by Winter Storm Juno on the East Coast of the United States, please know that Pearson VUE is working​ diligently​ to contact affected candidates to assist with rescheduling. We thank you for your patience and please contact Customer Service with any questions.

Customer Service

We encourage you to schedule/purchase your exam online. Get started by signing in to your Pearson VUE account. If needed, use the self-help links here to reset your username or password.

Global chat

Chat is the quickest way to reach a customer service agent.

Click on the Chat icon to get started.
If chat is “offline,” click on your region below for telephone numbers and office hours.


United States

Office Hours: Monday–Friday, 7:00 a.m.–10:00 p.m. CT, Saturday, 7:00 a.m.–4:00 p.m. CT, and Sunday, 9:00 a.m.–3:00 p.m. CT; closed on local holidays.

Last updated 2014-10-18