Alert:

This website is scheduled to undergo routine maintenance on Saturday, 24 January from 5:00 p.m.-10:00 p.m. CST. During this time, you may not be able to schedule, reschedule or cancel test appointments. We apologize for this inconvenience and thank you for your patience.

If you are experiencing technical difficulties running a practice test, read the Troubleshooting FAQs.

FAQs: About the Tests

How do I know which exams are available online and which are proctored and must be taken at a Pearson VUE test center?

Will the tests provide diagnostic information about my performance?

How much do the tests cost?

How much time should I expect to spend taking the test?

Is the test scored?

How long do I have to start the test?

I will have a special testing accommodation allowing extra time for my licensure/certification test. Can I also have an accommodation for an online test?

Purchasing an online exam

Do I need different web account for my online exam and my licensure/certification exam?

What are the system requirements?

Do I need to create a profile in advance of taking the exam?

How do I purchase an online exam?

What forms of payment are available?

I purchased an exam but am not ready to take it. Can I cancel?

Taking an online exam

How do I start my online exam?

Can I stop the exam after it is started and come back later to finish it?

I lost my Internet connection or closed my browser. How can I resume the exam?

How do I get my score report?

Other questions

I have a question and cannot find the answer in the FAQs.

Last updated 2014-10-18