Due to current weather conditions, we are experiencing high volumes of site closures. We are working diligently to contact all affected candidates by email and phone. We thank you for your patience. If you have any questions, please contact Customer Service.
To schedule, reschedule or cancel an exam:
Contact Pearson VUE customer service if you have questions concerning scheduling one of the following tests:
- French K–12
- German K–12
- Spanish K–12
- Speech 6–12
Office Hours: Monday–Friday, 7:00 a.m.–7:00 p.m. CT; closed on local holidays.
- Phone: 800-466-0450
- Email form: Ask a question
If you have been approved for alternative testing arrangements, you will be contacted within two business days to schedule your test appointment.
For all other inquiries, contact FTCE/FELE customer service.
Office Hours: Monday–Friday 8:00 a.m.–6:00 p.m. ET; closed on local holidays.
(Automated Information System available 24 hours daily).
- Phone: 866-613-3281 (toll free) / 413-256-2893
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