To schedule, reschedule or cancel an exam:
Contact Pearson VUE customer service if you have questions concerning scheduling one of the following tests:
- French K–12
- German K–12
- Spanish K–12
- Speech 6–12
Office Hours: Monday–Friday, 7:00 a.m.–7:00 p.m. CT; closed on local holidays.
- Wednesday, December 24: 8:00 a.m.–1:00 p.m. CT
- Thursday, December 25: Closed
- Friday, December 26: 8:00 a.m.–4:00 p.m. CT
- Wednesday, December 31: Regular hours
- Thursday, January 1: Closed
- Friday, January 2: 8:00 a.m.–4:00 p.m. CT
- Phone: 800-466-0450
- Email form: Ask a question
If you have been approved for alternative testing arrangements, you will be contacted within two business days to schedule your test appointment.
For all other inquiries, contact FTCE/FELE customer service.
Office Hours: Monday–Friday 8:00 a.m.–6:00 p.m. ET; closed on local holidays.
(Automated Information System available 24 hours daily).
- Phone: 866-613-3281 (toll free) / 413-256-2893
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