This website is scheduled to undergo routine maintenance on Saturday, 23 August from 5:00 p.m.–11:00 p.m. CDT. During this time, you may not be able to schedule, reschedule or cancel test appointments. We apologize for this inconvenience and thank you for your patience.

Customer Service

International Board for Quality in Healthcare tests are delivered through our network of test centers.

First-time visitors:

If you have never used our site before, you will need to create a new web account.

Returning visitors:

If you already have a Pearson VUE web account, go to the sign-in page and log in.

Need help?

Need help? If you do not remember either your username or password, use the self-help links below to reset them:

If you are still not able to log in, contact customer service.

Europe, Middle East, Africa (EMEA) Region

Office Hours: 9:00–18:00 CET (8:00–17:00 GMT) Monday–Friday; closed on local holidays.

Email

Contact a Pearson VUE agent in the EMEA region via email.

Telephone Numbers

Austria 0800-292150
Belgium - Dutch 0800-74174
Belgium - French 0800-74175
France 0800-909153
Germany 0800-1810696
Ireland 1-800-552131
Israel 1-80-9453797
Italy 800-790521
Netherlands 0800-0235323
Portugal 800-831429
South Africa 0800-995044
Spain 900-993190
Sweden 020-798690
Switzerland 0800-837550
Turkey 00800448822063
United Kingdom 0800-7319905
EMEA Region (Toll) +44-161-855-7455

First-time visitors:

Returning visitors:

to schedule, reschedule
or cancel an exam

Need help?
Forgot my username
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Last updated 2013-12-14