Customer Service

International Board for Quality in Healthcare tests are delivered through our network of test centers.

First-time visitors:

If you have never used our site before, you will need to create a new web account.

Returning visitors:

If you already have a Pearson VUE web account, go to the sign-in page and log in.

Need help?

Need help? If you do not remember either your username or password, use the self-help links below to reset them:

If you are still not able to log in, contact customer service.

Europe, Middle East, Africa (EMEA) Region

Office Hours: 9:00–18:00 CET (8:00–17:00 GMT) Monday–Friday; closed on local holidays.

Email

Contact a Pearson VUE agent in the EMEA region via email.

Telephone Numbers

Austria 0800-292150
Belgium - Dutch 0800-74174
Belgium - French 0800-74175
France 0800-909153
Germany 0800-1810696
Ireland 1-800-552131
Israel 1-80-9453797
Italy 800-790521
Netherlands 0800-0235323
Portugal 800-831429
South Africa 0800-995044
Spain 900-993190
Sweden 020-798690
Switzerland 0800-837550
Turkey 00800448822063
United Kingdom 0800-7319905
EMEA Region (Toll) +44-161-855-7455

First-time visitors:

Returning visitors:

to schedule, reschedule
or cancel an exam

Need help?
Forgot my username
Forgot my password

Last updated 2013-12-14