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Customer Service

ICRM tests are delivered through our network of test centers.

Americas Region

Office Hours: Monday–Friday, 7:00 a.m.–7:00 p.m. CT; closed on local holidays.

Email

Contact a Pearson VUE agent via email.

Telephone Numbers

United States / Canada (Toll free) (800) 799-3372
Outside North America (Toll) (952) 681-3891

Live chat with a Pearson VUE agent is available Monday–Friday, 8:00 a.m.–5:00 p.m. CT except¬†U.S.¬†holidays.

Please Note: As you cannot schedule, reschedule, or cancel your appointment by live chat, please do not include any social security numbers and/or credit card information when chatting with one of our Live Chat operators.

First-time visitors:

Returning visitors:

to schedule, reschedule
or cancel an exam

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Last updated 2014-07-14