Alert:
This website is scheduled to undergo routine maintenance on Saturday, 22 September 5:00 p.m.- Sunday, 23 September 2:00 a.m. CDT. During this time, you may not be able to schedule, reschedule or cancel test appointments. We apologize for this inconvenience and thank you for your patience.
Site Closures:

Due to Hurricane Florence we are experiencing site closures in some areas. We are working diligently to contact all affected candidates by email and phone. If you have questions about your appointment, please contact customer service. We appreciate your patience.

If you are experiencing technical difficulties running a practice test, read the Troubleshooting FAQs.

FAQs: About the Tests

What exams can be taken on-line and self-administered?

Will I receive diagnostic information about my performance after taking an online exam?

How much do the the online tests cost?

How much time should I expect to spend taking the test?

Is the test scored?

How long do I have to start the test?

Can I also have an accommodation for an online test?

Purchasing an online exam

Do I need different web account for my online exam and my certification exam?

How do I know which exams are available online and which are proctored and must be taken at a Pearson VUE test center?

Do I need to create a profile in advance of taking the exam?

How do I purchase an online exam?

What forms of payment are available?

I purchased an exam but am not ready to take it. Can I cancel?

Taking an online exam

How do I start my online exam?

Can I stop the exam after it is started and come back later to finish it?

I lost my Internet connection or closed my browser. How can I resume the exam?

How do I get my score report?

Other questions

I have a question and cannot find the answer in the FAQs.

Last updated 2016-06-20