Customer Service

Non-Proctored Web-Based Exams

The information on this page addresses self-administered online tests beginning with exam codes 650 and 700.

  • If needed, use the self-help links here to reset your username or password.
  • Read the About the test FAQs if you have questions about the test.
  • Read the Troubleshooting FAQs if you are experiencing technical issues.
  • Otherwise, use Live Chat below.

Global chat

Chat is the quickest way to reach a customer service agent.

Click on the Chat icon to get started.
Office Hours: Monday–Friday, 8:00 a.m.–5:00 p.m. CT; closed on local holidays.


Last updated 2016-06-20