Alert:
This website is scheduled to undergo routine maintenance on Saturday, 22 September 5:00 p.m.- Sunday, 23 September 2:00 a.m. CDT. During this time, you may not be able to schedule, reschedule or cancel test appointments. We apologize for this inconvenience and thank you for your patience.
Site Closures:

Due to Hurricane Florence we are experiencing site closures in some areas. We are working diligently to contact all affected candidates by email and phone. If you have questions about your appointment, please contact customer service. We appreciate your patience.

FAQs: Troubleshooting

When I attempt to start the exam, I do not see an exam question. What should I do?

I forgot my username/password. Can I reset it?

I lost my Internet connection or closed my browser. How do I resume the exam?

How do I get my score report?

I purchased an exam but am not ready to take it. Can I cancel?

I have a question and cannot find the answer in the FAQs.

Last updated 2016-06-20