This website is scheduled to undergo routine maintenance on Saturday, 23 September 5:00 p.m.-11:00 p.m. CDT. During this time, you may not be able to schedule, reschedule or cancel test appointments. We apologize for this inconvenience and thank you for your patience.
Site Closures:

Due to natural disasters in the United States, India, and the Caribbean islands, we are experiencing site closures in some areas. We are working diligently to contact all affected candidates by email and phone. If you have questions about your appointment, please contact customer service. We appreciate your patience.

New York City Department of Consumer Affairs

The New York City Department of Consumer Affairs (DCA) empowers consumers and businesses to ensure a fair and vibrant marketplace.


Downloads Format Size
Candidate Handbook PDF 398 KB
Frequently Asked Questions: Process Server Individual Exam PDF 152 KB
Last updated 2016-06-21