Alert:
This website is scheduled to undergo routine maintenance on Saturday, 15 December 5:00 p.m.- Sunday, 16 December 2:00 a.m. CST. During this time, you may not be able to schedule, reschedule or cancel test appointments. We apologize for this inconvenience and thank you for your patience.
Site Closures:

Due to Winter Storm Diego we are experiencing site closures in some areas. We are working diligently to contact all affected candidates by email and phone. If you have questions about your appointment, please contact customer service. We appreciate your patience.

Customer Service

  • To reset either a username or password, use the links under Need help? on this page.
  • Read the About the test FAQs if you have questions about the test.
  • Read the Troubleshooting FAQs if you are experiencing technical issues.
  • Otherwise, use Live Chat below.

Global chat

Chat is the quickest way to reach a customer service agent.

Click on the Chat icon to get started.
Office Hours: Monday–Friday, 8:00 a.m.–5:00 p.m. CT; closed on local holidays.


Last updated 2016-07-07