Site Closures:
Due to widespread winter weather conditions, we are experiencing site closures in some areas. We are working diligently to contact all affected candidates. If you have questions about your appointment, please contact customer service. We appreciate your patience.
Customer Service
We encourage you to schedule/purchase your exam online. Get started by signing in to your Pearson VUE account. If needed, use the self-help links here to reset your username or password.
Global chat
Chat is the quickest way to reach a customer service agent.
Click on the Chat icon to get started.
If chat is “offline,” click on your region below for telephone numbers and office hours.
Telephone and email addresses broken down by region
Office Hours
Monday-Friday,
Telephone
| Telphone type | Number |
|---|---|
| Japan | 00531440174 |
| Korea | 0807600880 |
| China | 4001200832 |
| Other (Toll) | +852 3077 4923 (9:00 a.m.-6:00 p.m. AEST) |
Email form
Last updated 2017-02-08