Alert:
This website is scheduled to undergo routine maintenance on Saturday, 23 July from 5:00 p.m.-11:00 p.m. CDT. During this time, you may not be able to schedule, reschedule or cancel test appointments. We apologize for this inconvenience and thank you for your patience.

Customer Service

We encourage you to schedule/purchase your exam online. Get started by signing in to your Pearson VUE account. If needed, use the self-help links here to reset your username or password.

Asia-Pacific Region

Office Hours: Monday-Friday, 9:00 a.m.-6:00 p.m. local time for each country; closed on local holidays.

Telephone Numbers:
Country Number
Australia 1800-023-095
China (Mainland) 4001-200832
+852 3077 4923 (toll)
Hong Kong 3071-4601
India 0008004401837
Japan 0120 355 173
Korea, South 0807-600-880
Malaysia 1800-880-401
New Zealand 0800-451-260
Philippines 1800-1441-0321
Singapore 8004-481-552
Taiwan 0800-666-022
Other (Toll) +852 3077 4923
(9:00 a.m.-6:00 p.m. AEST)
Last updated 2016-06-09