Customer Service
If you have been approved for alternative testing arrangements, you will receive scheduling instructions via email as part of your approval notification from FTCE/FELE Customer Service.
The following examinations require use of a separate room and must be scheduled by phone with Pearson VUE Customer Service:
- French K–12
- German K–12
- Spanish K–12
- Speech 6–12
Pearson VUE (for Accommodation Scheduling ONLY)
Office Hours
Monday–Friday, 7:00 a.m.–7:00 p.m. CT; closed on local holidays.
Telephone
For all other inquiries, contact FTCE/FELE customer service.
FTCE/FELE
Office Hours
Monday–Friday 8:00 a.m.–6:00 p.m. ET; closed on local holidays.
(Automated Information System available 24 hours daily).
Telephone
Email/Chat
http://www.fl.nesinc.com/contact.asp
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