Pearson VUE
VSS Technical Support Portal

For Pearson VUE Authorized test centers only

Remote Support
Who to call
Live chat

Attention test-takers:

If you need assistance scheduling and rescheduling exams, please contact our dedicated test-taker support team.

If you are having issues with your OnVUE online exam, please chat with us here.

Live chat

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Other links

  • Quick Install Guide - Guide to installing the VUE Test Center applications
  • VUE Testing System software installation videos:
  • Connect Portal - ServiceDirect, Site Manager, User Management, Site System Information, Reports
  • Connectivity Tests