Customer Service

To book or amend a test

Sign into your CITB Testing account. If needed, use the self-help links to retrieve your username or reset your password.

Which test to book?

If you have questions around which tests to book or need more information on the testing schemes, it may help you to revisit the Courses and qualifications of the CITB website.

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Office Hours: 8:00-20:00 GMT Monday-Friday

8:00-12:00 GMT Saturday

Closed on Bank holidays