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Customer Service

Changes to registration process

Please note that effective August 21, 2009, all registrations, reschedules or cancellations made at Pearson VUE call centers or at test centers will be subject to a service charge. If you would like to avoid these fees, please use Pearson VUE’s online registration system to complete your booking. Read FAQs »

Citrix tests are delivered worldwide through our network of test centers. Select your region—

First-time visitors:

If you have never used our site before, you will need to create a new web account.

Returning visitors:

If you already have a Pearson VUE web account, go to the sign-in page and log in.

Need help?

Need help? If you do not remember either your username or password, use the self-help links below to reset them:

If you are still not able to log in, contact customer service.

Americas Region

Asia-Pacific Region

Europe, Middle East, Africa (EMEA) Region

First-time visitors:

Returning visitors:

to schedule, reschedule
or cancel an exam

Need help?
Forgot my username
Forgot my password

Last updated 2014-01-18