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Pegasystems Certified Professional Program

PRPC Professional Certification Programs

Pega Academy supports a global community of PRPC Certified Professionals drawn together by their commitment to excel in their ability to deliver world class PRPC applications. Based on your interest, role or career path, sign-up for one of the exams below and become a member of our rapidly growing professional community!

NOTE: The process for retrieving your certification has been updated as part of Pegasystems’ Going Green initiative. To retrieve a soft copy of your certification, click on your Pega Academy Username then select View Transcript. Please allow up to 2 weeks for your exam results to be available.

For more information including PDN Registration, please visit the FAQs on Pega.com.

Listing of Available Exams:

Please note: Pegasystems offers the current as well as one version back for all certification exams.


CPBA (Certified Pega Business Architect) Exam

The CPBA exam validates when a Certified Pega Business Architect participates in the design and construction of a PRPC application, they possess the fundamental, essential PRPC skills and knowledge that must be applied to ensure success.

Recommended Certification Path:
PRPC: Business Architect Essentials or PRPC: Business Essentials for Technical Architects
Type of Exam: 73 question multiple choice exam (versions prior to CPBA v7.1 contain 70 multiple choice questions)
Length: 90 minutes
Passing Grade: 70%
CPBA v7.1 Exam Blueprint Adobe Acrobat required (138 KB pdf)
CPBA v6.3 Exam Blueprint Adobe Acrobat required (112 KB pdf)


CCA (Certified CPM Architect) Exam

The Certified CPM Architect (CCA) is for System Architects that wish to expand their knowledge and develop the PRPC 6.X skills required to deploy our contact center application.

The Certified CPM Business Architect (CCBA) exam has been developed for students who wish to concentrate on the Pegasystems’ Customer Process Manager Application for Pega 7.

Certification Path for CCA:
PRPC: Fast Track
PRPC: Bootcamp
CPM: Implementing Your Solution

Certification Path for CCBA 7.1:
System Architect Essentials I and II (SAE I and SAE II)
CPM: Essentials
Configuring a CPM Solution

Type of Exam: 53 question mutliple choice exam (version prior to CCBA contain 50 multiple choice questions)
Length: 90 minutes
Passing Grade: 70%
CCBA Exam Blue Print Adobe Acrobat required (297 KB pdf)
CCA Exam Blueprint Adobe Acrobat required (347 KB pdf)


CDA (Certified DCO Architect) Exam

The Certified DCO Architect exam is based upon the knowledge areas necessary to utilize Pega’s Direct Capture of Objectives (DCO) in order to facilitate and enhance business and technology collaboration for building better and faster PRPC solutions. The CDA exam replaces the former CMBB exams with relation to the Pega 7 application.

Certification Path:
PRPC: System Architect Essentials I and II (SAE I and SAE II) or Business Architect Essentials
PRPC: Pega 7 DCO Essentials
PRPC: Running a Pega Project
Type of Exam: 53 question multiple choice
Length: 90 minutes
Passing Grade: 70%
CDA v7.1 Exam Blue Print Adobe Acrobat required (137 KB pdf)
CMBB v6.3 Exam Blueprint Adobe Acrobat required (396 KB pdf)


CSA (Certified System Architect) Exam

The Certified System Architect (CSA) Professional Certification Path is for developers and technical staff members who want to learn how to develop Pega applications. This certification provides a baseline measurement on your knowledge of PRPC.

Certification Path for CSA v7.1:
PRPC: SAE I
PRPC: SAE II
Certification Path for CSA v6.2:
PRPC: Fast Track
PRPC: Bootcamp

Type of Exam: 73 question mutliple choice exam
(versions prior to CSA v7.1 contain 70 multiple choice questions)
Length: 90 minutes
Passing Grade: 70%
CSA v7.1 Exam Blueprint Adobe Acrobat required (131 KB pdf)
CSA v6.2 Exam Blueprint Adobe Acrobat required (325 KB pdf)


CSSA (Certified Senior System Architect) Exam

The Certified Senior System Architect (CSSA) is for Certified System Architects that wish to increase their PRPC skills. This certification validates your ability to use PRPC to design and build for reusability across multiple lines of business.

Certification Path:
CSA Certification
CSSA Immersion Program or Pega 7 Senior System Architect course
Hands-on field experience
Type of Exam: 73 question multiple choice exam
Length: 90 minutes
Passing Grade: 70%
CSSA v7.1 Exam Blueprint Adobe Acrobat required (145 KB pdf)
CSSA v6.2 Exam Blueprint Adobe Acrobat required (313 KB pdf)


CLSA (Certified Lead System Architect) Exam

The Certified Lead System Architect (CLSA) is for Certified Senior System Architects who are ready to extend their knowledge and become part of an elite team who are the most competent and sought after resources for PRPC projects. The path to CLSA is a comprehensive educational process that incorporates self-study, eLearning, coaching, hands-on exercises and knowledge checks.

Certification Path:
CSSA Certification
General knowledge of Pegasystems SmartBPM® Methodology
Knowledge of your business processes
Hands-on field experience
CLSA Immersion Program or CLSA eLearning

The certification exam is a two part exam. Part I is given at a Pearson VUE test center.
Part I:
50 multiple choice questions — 90 minutes, passing grade 70%
Part II: consists of building a PRPC application based on a given application scenario (7 consecutive days)
Part II is submitted to Pegasystems Graders for review and final grade. In order to achieve CLSA status, you must pass both parts (70/100 each).
CLSA v6.2 Exam Blueprint Adobe Acrobat required (478 KB pdf)


CNC (Certified Next-Best-Action Consultant) Exam


The Certified Next-Best-Action Consultant (CNC) Professional Certification Path is for professionals who want to excel in their ability to successfully deliver Decision Strategy Manager (DSM) and Next-Best-Action Marketing (NBAM) projects. When Pega professionals participate in the design and construction of a Next-Best-Action Marketing or Decision Strategy Manager solution there are fundamental, essential skills and knowledge areas that must be applied to ensure success. These skills and knowledge areas form the basis of the certification exam.

Certification Path:
Decisioning Fundamentals
Next-Best-Action Advisor
Type of Exam: 70 question multiple choice exam
Length: 90 minutes
Passing Grade: 70%
CNC Exam Blueprint Adobe Acrobat required (142 KB pdf)


CSNC (Certified Senior Next-Best-Action Consultant) Exam


The Certified Senior Next-Best-Action Consultant (CSNC) Professional Certification Path is for certified Next-Best-Action consultants who wish to increase their Decision Strategy Manager (DSM) and Next-Best-Action Marketing (NBAM) skills. When Pega professionals participate in the design and construction of a Next-Best-Action Marketing or Decision Strategy Manager solution there are advanced, essential skills and knowledge areas that must be applied to ensure success. These skills and knowledge areas form the basis of the certification exam.

Certification Path:
Decisioning Intermediate
Next-Best-Action Advisor
Type of Exam: 70 question multiple choice exam
Length: 90 minutes
Passing Grade: 70%
CSNC Exam Blueprint Adobe Acrobat required (141 KB pdf)


CIS (Certified Integration Specialist) Exam


As a Certified Integration Specialist participates in the design and construction of a PRPC application there are fundamental PRPC skills and knowledge areas that must be applied to ensure success.  It is these skills and knowledge areas that form the basis of the certification exam.

Certification Path:
CSA Certification
PRPC: Integration Specialist (instructor-led or self-study)
Hands-on field experience
Type of Exam: 50 question multiple choice exam
Length: 90 minutes
Passing Grade: 70%
CIS Exam Blueprint Adobe Acrobat required (54 KB pdf)


CRS (Certified Reporting Specialist) Exam


As a Certified Reporting Specialist participates in the design and construction of a PRPC application there are fundamental PRPC skills and knowledge areas that must be applied to ensure success.  It is these skills and knowledge areas that form the basis of the certification exam.

Certification Path:
CSA Certification
PRPC: Reporting Specialist (instructor-led or self-study)
Hands-on field experience
Type of Exam: 50 question multiple choice exam
Length: 90 minutes
Passing Grade: 70%
CRS Exam Blueprint Adobe Acrobat required (54 KB pdf)


CUXS (Certified User Experience Specialist) Exam


As a Certified User Experience Specialist participates in the design and construction of a PRPC application there are fundamental PRPC skills and knowledge areas that must be applied to ensure success.  It is these skills and knowledge areas that form the basis of the certification exam.

Certification Path:
CSA Certification
PRPC: User Experience Specialist (instructor-led or self-study)
Hands-on field experience
Type of Exam: 50 question multiple choice exam
Length: 90 minutes
Passing Grade: 70%
CUXS Exam Blueprint Adobe Acrobat required (55 KB pdf)


CCMS (Certified Case Management Specialist) Exam


As a Certified Case Management Specialist participates in the design and construction of a PRPC application there are fundamental PRPC skills and knowledge areas that must be applied to ensure success.  It is these skills and knowledge areas that form the basis of the certification exam.

Certification Path:
CSA Certification
PRPC: Case Management Specialist (instructor-led or self-study)
Hands-on field experience
Type of Exam: 50 question multiple choice exam
Length: 90 minutes
Passing Grade: 70%
CCMS Exam Blueprint Adobe Acrobat required (56 KB pdf)

PRPC Certification Certificates and Logos

Pegasystems has gone GREEN. Certification certificates and logos are emailed to you within two weeks of successfully passing the certification exam. Logos are only available for those that pass the System Architect and Senior System Architect certification exams. Please note: the email address you provide when registering is the email address where you will receive your soft copy certificate.

Looking for Your Exam Results on PDN!

You’ve passed your certification exam and go to check the PDN but nothing appears for your name. Don’t worry! It takes approximately 10 days before your results will be available on the PDN.

Scheduling

Appointments may be made in advance or on the day you wish to test, subject to availability. You must provide 24 hours notice in any cancellation or appointment reschedule request. Pearson VUE offers a variety of scheduling options—

  • Schedule Test Online
  • Schedule Test Over the Phone
  • Schedule Test through Local Test Center

Exam Preparation

Your Path to Certification

Pega Academy delivers in-depth programs that are designed, developed and taught by certified experts to support increasing your skills.
Please visit http://pega.com/Services/EducationalServices/ for more information.

Exam Retake Rule:

  • The exam may be taken for a total of 3 times in a 12 month period. The 12 month period starts from the date the first exam is taken. For example, if the first exam is taken on May 1, 2010, a candidate may take the same exam 2 more times before May 1, 2011.
  • There is a required wait time of 2 weeks between attempts.

NDA Important to note:

  • Every Pegasystems exam will require you to accept the Non-Disclosure Agreement (NDA).
  • You are given 5 minutes to accept this agreement.
  • If you do not accept the agreement the testing system will shut your exam off immediately.
  • This is a standard agreement that is widely used across the industry.
  • If you would like to review the NDA in detail, please find it located here: http://pega.com/sites/default/files/docs/services/nda.pdf
Last updated 2014-09-08