We know you're worried about rescheduling your exam. Due to COVID-19 scheduling changes, our customer service wait-times are longer than usual right now. We appreciate your patience as we work to help you and other candidates. In the meantime, for information on how you can reschedule online, please check out our FAQs below.

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Frequently asked questions

These are frequently asked questions about the general Pearson VUE testing experience. Get answers specific to your test from your exam program’s homepage.