EXIN Certifications

EXIN is an internationally recognized organization for the certification of information management professionals, offering the most comprehensive portfolio of examinations. More than 2 million professionals have been certified by EXIN in more than 125 countries and in more than 20 languages. EXIN offers top quality certification exams and services to advance the careers of professionals within information management. This has ensured EXIN as a major global brand name. With examinations based on standards, best practices and frameworks like: ITSM according to ISO/IEC 20000, ITIL®, PRINCE2, Information Security Foundation, TMapNEXT®, MOF, Business Information Management Foundation.


Within 3 days after taking your EXIN exam, you will receive an email from EXIN. Therefore your email account needs to allow email from EXIN. In this email we request you to click on the provided link and to confirm your personal data which we have received from Pearson VUE in the EXIN database. Without this confirmation of your personal data your certificate will not be released.

On all EXIN examinations, the EXIN Rules and Regulations are applicable (available on www.exin.com.) Exams are available in several languages. Should you need any special accommodations when taking your exam, you can use this form for your request.

When you pass your exam, you will receive access to your personal “Candidate Portal” where you will have a digital certificate available for downloading.

Here you can also order a hardcopy of your certificate. This option is available through the menu items “Order hard copy certificate” or “Exams and results.” Please note there is a fee for this service. The address you enter in the address field will be used to send the certificate. If you prefer the certificate to be shipped to your work address, include the company name and department in the address.

Pearson VUE does not distribute EXIN certificates.

Visit the EXIN FAQ for more information on how to receive your results.


Appointments may be made in advance or on the day you wish to test, subject to availability. Pearson VUE offers a variety of scheduling options—

  • Schedule Test Online
  • Schedule Test Over the Phone
  • Schedule Test through Local Test Center

IT Service Management & ISO/IEC 20000 Foundation

Focusing on roles

We dare professionals to learn ITSM as it is in reality — unpredictable and dynamic — by encouraging trial and error and ultimately, discovery via practical-role based exercises in attitude, behavior and skills. By freefalling, professionals develop new ways of delivering on IT provision and fulfilling business needs. And so goes the cycle of continual improvement: manage, improve, rinse and repeat.

Hitting the important stuff faster

We give professionals the opportunity to advance their careers through time-efficient, literature-light learning. The result is a shorter career ladder: service managers only need take three steps to become a Consultant/Manager.

Making past knowledge count

We deliver professionals at the foot of ‘Destination Great ITSM’ by finishing the journeys they started on past programs. That is to say, we consider previous knowledge of service management, such as ITIL, ISO27000, ISO9000 Auditor, itSMF ISO20K Consultant a nice complement to the EXIN approach, where the ISO20000 compass serves as the guide on standards, frameworks and best practices. Check out the ITSM website now!

Last updated 2014-03-19