Alert:

This website is scheduled to undergo routine maintenance on Saturday, 20 April 5:00 p.m. CDT - Sunday, 21 April 2:00 a.m. CDT. During this time, you may not be able to schedule, reschedule or cancel test appointments. We apologize for this inconvenience and thank you for your patience.

    To schedule, reschedule or cancel an exam:

    Customer service

    All SOLAS SafePass exams must be scheduled/purchased via your online account. Get started by signing in to your SOLAS SafePass account. If you have any trouble, contact us or see our frequently asked questions.

    Contact us:

    We encourage you to schedule/purchase your exam online. Get started by logging in to your web account on the SOLAS SafePass website. If you have any trouble, contact us or see our frequently asked questions.

    Contact us:

    Office hours

    9:00–17:00 GMT Monday–Friday; closed on local holidays.

    Telephone numbers

    A toll-free customer service number is available in Ireland. 

    • Ireland (toll-free): 1-800-800739

    Email form

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    Last updated 2023-02-01