American Case Management Association (ACMA)

Pearson VUE

Pearson VUE is a third-party exam delivery provider. ACMA has partnered with DRC/Pearson VUE to deliver its certification exams.

Exam Scheduling

After ACMA approves your exam application, you will receive an authorization to test (ATT) email from Pearson VUE. For Testing Center appointments, we recommend scheduling your exam as soon as possible, as appointments fill up quickly. First-time test takers must create a Pearson VUE web account. To create an account, please click on the “Create an account” button at the top of this web page. If you have already tested under ACMA, please click on the “Log in” button at the top of this page.

Exam Delivery Methods

ACMA currently offers two options for exam delivery:

·      Test Center Delivery: Exams can be taken at Pearson VUE’s network of testing centers

·      OnVUE Online Proctoring: Please review OnVUE’s online proctoring process and technical requirements. Click here to run a system check.

Rescheduling Your Exam

Please log in to your Pearson VUE account to reschedule your exam appointment. You will receive an updated appointment confirmation email from Pearson VUE within 24 hours. Appointments must be rescheduled at least 48 business hours before your scheduled appointment. Please refer to (ACMA’s candidate guide – will add link once guide is finalized on web) for additional policy information.

Cancel Exam

Please log in to your Pearson VUE account to cancel your exam appointment. You will receive a cancellation confirmation email from Pearson VUE within 24 hours. Appointments must be cancelled at least 48 business hours before your scheduled appointment. Please refer to (ACMA’s candidate guide – will add link once guide is finalized on web) for additional policy information.

Exam Results

You will receive your exam results after you have completed your exam. Exam results are immediate. Your scorecard will also be available in your Pearson VUE account within 24 hours. * You will not receive immediate results if the exam is in a beta period. For information on the beta period process, please visit ACMA’s website. *

Contact us

Office hours

Monday–Friday, 7:00 a.m.–7:00 p.m. CT; closed on local holidays.

Telephone numbers

877-392-3926 (toll-free)

ACMA Office hours

Monday – Friday, 8:00 a.m. – 5:00 p.m. CT

Telephone 

501-227-4247

Last updated 2025-08-27