To schedule, reschedule and cancel exam:
The Chartered Institute of Loss Adjusters Certification Testing examinations
The Chartered Institute of Loss Adjusters, under the guidance of the Education and Training Committee and Council, have developed professional qualifications. These qualifications provide employers, clients and colleagues with immediate confidence in your competence.
The examinations are provided exclusively as computerised tests.
CILA wishes you success with these qualifications.
Contact us
Office hours
Monday–Friday, 9:00 a.m.–5:00 p.m. UK time; closed on local holidays.
Telephone numbers
+44 (0) 333 003 0766 (toll)
Last updated: 2026-08-28