Certified Parent Support Provider (CPSP)
Coordinated through Professional Testing (PTI)

Certified Family Peer Specialist (CPSP) Testing

The National Federation of Families (NFF) offers the Certified Family Peer Specialist (CPSP) credential to ensure that individuals employed in this field meet consistent and high standards of performance. If you have at least 88 contact hours of training, 1,000 hours of work or volunteer experience, 20 hours of supervision and can document “lived experience”, you can apply for the credential and take the examination.

Application information

Before you schedule an exam appointment, make sure you have:

  1. completed the NFF’s CPSP application
  2. received your Authorization‑to‑Test (ATT) email

For more information, visit the Certification website or contact the national office at 240-403-1901 or certification@ffcmh.org.

Scheduling your exam appointment

Your Authorization‑to‑Test (ATT) email includes the date range in which you can take your exam. You are responsible for booking your appointment within that timeframe.

Create your Pearson account

You will need a Pearson account before you can schedule your exam. Please allow up to 24 hours for your account to be activated. When creating your account and booking your exam, have your NFF candidate ID number ready. This ID appears in the ATT email you received after completing your application and should be entered as your PTI ID.

If you experience any issues with your account, the quickest way to connect with a customer service agent is through the chat feature available on this page.

Schedule, reschedule, or cancel your appointment

You are responsible for managing your own exam appointment. Appointments can be scheduled up to one business day in advance, and test center availability is offered on a first‑come, first‑served basis.

After you schedule

Once your appointment is confirmed, Pearson will send you a confirmation email that includes your exam date and time, the test center address, and important policies to review before test day. 

You will receive a confirmation email whenever you schedule, reschedule, or cancel an appointment.

If you do not receive a confirmation email, please sign in to your Pearson account to verify your appointment status.

Contact us

When you call to make an appointment for your test, please tell the agent that you wish to schedule a “PTI” test and specify which test.

Need assistance? Chat with a live agent now.*

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Last updated 2026-02-17