Commission on Rehabilitation Counselor Certification (CRCC)

Prior to scheduling a test date, you must first complete your application and payment through CRCC. Upon approval of your application, you will receive your Authorization to Test (ATT) letter with scheduling instructions from CRCC.

Once you receive your ATT letter from CRCC, it is your responsibility to make an appointment to take the exam during the specified testing window to take your exam at a test center or online with OnVUE. Exam appointments may be scheduled up to 48 hours in advance. Space at testing locations is limited and available on a first-come, first-served basis.

The exam/appointment testing time limit noted on Pearson web pages reflects the total appointment time, including an NDA, exam time, and survey.

After you schedule your exam, Pearson will send you a confirmation e-mail listing your exam date, your exam time, the address and phone number of the test center, and directions to the test center (if applicable).

To schedule your exam, you will be required to create an account. When creating your account and scheduling your exam, you will need your CRCC candidate ID number. This number will be on your ATT letter and instructions letter.

Once you have made your appointment to test, start preparing for the exam. CRCC offers some guidance for preparation on our website under the Applicants tab and CRC Exam Preparation page. If you have any questions, contact the CRCC at 847-944-1325. Please have your customer ID, listed at the beginning of this message, ready when you call. As preparation for CRC exam, recommended courses and/or study materials are available.

Check-in to the CRC exam

We ask that you arrive at the test center 30-minutes before your scheduled appointment time. This will give you adequate time to complete the necessary sign-in procedures. If you arrive more than 15 minutes late for your appointment, you may be refused admission and the exam fees will be forfeited.

You are required to present one of the following acceptable forms of ID, with signature and photograph:

• Driver’s license/Universal Driver’s License
• Valid Passport
• Military ID card
• Identification Card (National or State)
• US Government issued permanent resident card (commonly known as the green card, formerly known as the alien registration card)

All IDs required must be issued by the country in which you are testing. Canadian citizens testing in the United States must present the Canadian Passport. If you have any questions or concerns about the ID you are required to bring with you to the testing center for admittance for your exam please contact customer Service.

To view the full ID policy please see: Global ID Policy 2 (PDF)

No personal items may be taken into the testing room. This includes all bags, books not authorized by the sponsor, notes, phones, pagers, watches and wallets.

You must contact customer service or access your online Pearson account to reschedule your exam at least 48 hours prior to your appointment within the same exam window stated in your Authorization to Test letter.

Exams cannot be rescheduled less than 48 hours prior to your appointment. Failure to reschedule in time or failure to appear for your appointment will result in the forfeiture of your exam application fee.

Requesting a deferral may only occur once and only on your initial CRC exam application. If you need to defer, you are only allowed to defer to the subsequent exam window. Contact CRCC at ContactUS@crccertification.com to receive instructions on processing your deferral. Fee for deferral is $100.

To cancel your exam appointment, you must access your online Pearson account to notify Pearson at least 48 hours prior to your appointment. Please contact customer service if you have questions about this policy.

Failure to cancel in time or failure to appear for your appointment will result in the forfeiture of your application exam fee.