To schedule, reschedule and cancel exam:
EICA –
If you are working in the electrical industry, and need a Crane Operators Certification, talk to your employer or contact the JATC that covers your area. You will find our test procedures closely align with your work environment and offer you the best proof to your employer(s) that you are ready to be a safe and productive Crane Operator. Thank you for your interest in our certification program.
EICA Candidate Application
Prior to being able to register with Pearson VUE and schedule your testing appointment at a test center, you must submit an application to EICA and pay the exam fees. Once you are eligible you will receive an email from Pearson VUE that includes your eligibility time frame and instructions on how to schedule.
Scheduling
First-time test takers must create a Pearson VUE web account. To create your account, click on the Create account button on the right.
After you schedule your test, Pearson VUE will send a confirmation email listing your test date, your testing time, the address and phone number of the test center, and directions to the test center.
You can schedule online or via phone with Pearson VUE up to 48 hours before your test time.
What to Bring to Exam
You will need one valid form of identification. Please check for accepted forms. If you do not present a valid form of ID, you will be denied your scheduled test appointment.
Cancellation Policy
If you wish to cancel your exam, you must contact Pearson VUE at least 48 hours prior to your scheduled appointment. Cancelling an exam less than 48 hours in advance will result in added exam fees. Scheduling changes must be made and confirmed by direct contact with Pearson VUE. Leaving a message on voicemail or email with EICA or Pearson is not sufficient to reschedule your exam.
Rescheduling Policy
You can reschedule online or via phone with Pearson VUE up to 48 hours before your test time. Scheduling changes must be made and confirmed by online or direct contact with Pearson VUE. Leaving a message on voicemail or email with EICA or Pearson is not sufficient to reschedule your exam.
Contact us
Office hours
Monday–Friday, 7:00 a.m.–7:00 p.m. CT; closed on local holidays.
Telephone numbers
- 877-385-7957 (toll-free)