Ping Identity

Ping Identity Certification Program

Ping Identity Certifications are designed to ensure individuals have the knowledge and skills to successfully demonstrate they understand the fundamentals of PingFederate, PingAccess, PingDirectory and PingOne, including installation, initial configuration and other administrator-level tasks needed to successfully work with each.

For detailed information on individual Certification requirements, please visit Ping Identity’s Training & Certifications web page.

Scheduling

Exam appointments must be made at least 24 hours in advance of the day you wish to test, subject to availability. The exam/appointment testing time limit noted on Pearson VUE web pages reflects the total appointment time, including an NDA, exam time, and survey.

Ping Identity Certification Exams

The Ping Identity Certification exams are computer-based assessments of knowledge, competencies, and skills related to disciplines such as Implementation and/or Maintenance. Our Professional Exams use a multiple-choice format whereas the Expert Exams use a combination of lab exercises and multiple-choice questions.

How to prepare for my certification exam?

Ping Identity training courses are not designed to be certification preparation courses, but there is overlap between the learning objectives in our training offerings and the exam objectives.

There are several recommendations you should meet before attempting the exam:

  • Review and study the exam objectives that are high-impact tasks done infrequently (such as installation).
  • Complete the related Training Courses, for example to sit and pass the Certified Professional - PingAccess, we recommend attending the PingAccess Administration Training.
  • 6 months - 1 year of experience with the product.

For more information, please visit our Training & Certifications web page.

Ping Identity Certification Program Agreement

Prior to starting a Ping Identity Certification exam, you will be asked to agree to the terms and conditions of the Ping Identity Certification Program Agreement, which is presented at the start of the exam. Additional details can be found in our Certification Exams Policies and Procedures Guide.

Exam Retake Policy

If you don’t succeed at passing an exam, you may attempt the exam two more times. There’s a mandatory waiting period between retakes. After your first attempt, you must wait seven days. After your second attempt, you must wait 14 days. If you need additional attempts, contact Ping Identity to discuss your options. You won’t be able to schedule your next attempt until the waiting period is over.

If you’ve passed an exam, you’re not eligible to retake it unless there’s a new version of it available.

Contact us

Office hours

Monday–Friday, 7:00 a.m.–7:00 p.m. CT; closed on local holidays.

Telephone numbers
  • 888-339-0020 (toll-free)

Last updated 2024-11-06