Salesforce Frequenty asked questions

Find the right certification for you by filtering by role, product, and level in the Salesforce Certification catalog. Once you’ve identified a certification, review the details including exam outline, prerequisites, and recommended prep material. Once you’re ready, schedule your exam virtually or at a test center.          

Relevant training and certification prep materials are listed on each certification’s detail page. Visit the catalog and navigate to the certification you’re interested in to see a full list of relevant learning options. Depending on the certification, prep options may include self-paced Trailhead modules and Superbadges, or instructor-led training.

The price for each certification exam is listed on the certification detail page. Visit the catalog, and navigate to the certification you’re interested in to learn more.

Your Salesforce Certification automatically populates on your Trailblazer profile. We also encourage you to add your certification to your LinkedIn profile and resume. Be sure to share your certification success on social media. We love cheering you on!

We have extensive documentation to help you on your certification journey. Check out the Trailhead knowledge base to answer your questions or submit a support ticket. 

The Certification Security Program team is dedicated to keeping Salesforce Certifications secure. This team searches for exam content on the internet, monitors exam statistics for abnormalities, and acts on violations of the Salesforce Credential and Certification Program Agreement and Code of Conduct. For more details, check out 3 Steps We Take to Safeguard Your Salesforce Certifications.