ICITP certification program

When you arrive at the Pearson test centre on the day of your exam appointment, before being permitted to enter the exam room, you will be required to confirm your identity by presenting 2 forms of accepted ID (view the Pearson ID Policy). All IDs must be current and valid (not expired). If you arrive at the test centre without the required IDs, you will not be permitted to test and you will have to schedule a new appointment.

Note: The following IDs are NOT considered acceptable for testing with Pearson because they do not meet all of the necessary criteria:

• South Africa: the South African ID Book (does not bear the signature of the holder)
• Ghana: Electoral Commission of Ghana Voter Card (does not bear the signature of the holder)

If, after reading this information, you are unsure whether your ID meets with the requirements, or if you have additional questions, please contact Pearson Customer Service.

You will be given a printed document listing the Candidate Rules. Please read the rules carefully and hand the document back to the Test Administrator. During the check-in process, when you sign your signature, you are signing to confirm that you agree to follow these rules.

Candidates are not permitted to take any personal belongings into the test room. This includes mobile phones or other electronic devices, books, notes or notepaper, watches, wallets, photographic devices, bags, hats, pens or any other writing utensils, mascots, sweets or any kind of food or drink. You will be asked to store any personal belongings in a secure area (usually a locker, situated in the waiting area) as indicated by the test centre staff.

Before the test centre administrator can allow you to enter the exam room, he/she is required to carry out several procedures.

The Test Administrator may ask you to do some or all of the following:

• Remove outdoor clothing and store it. If you insist on taking it in to the testing room, the item may be visually inspected, or you may be asked to demonstrate that there are no items in the pockets.
• Pat yourself down or turn out your pockets, to demonstrate that you have not forgotten to store any item which is not permitted in the test room.
• You could be asked to roll up your sleeves to show there are no concealed notes.
• If you are wearing a tie, you may be asked to lift it up to show that there are no items concealed beneath it. Similarly, you may be asked to lift up your hair to show your ears or neck and to demonstrate there are no concealed items.
• The Administrator may ask to visually inspect other items such as reading glasses or jewellery.

After checking your name and exam and their schedule, the Test Administrator will ask you to provide your signature using an electronic signature pad, to show that you agree to follow the candidate rules that you have just read. Also, your signature will be compared with the signatures on the IDs that you presented, as an additional way of confirming your identity.

Your photograph will be taken during the check-in process. Your photo will display on your exam workstation screen if you take a break, to be sure of returning back to the correct workstation upon returning from your break.

You will not be permitted to use 'scratchpaper' during your exam. In case you wish to make notes during your test, the test centre will provide you with an erasable noteboard and a non-permanent marker pen. During your test, if you fill up all the useable space on the noteboard, do not attempt to wipe it; instead, raise your hand and the Test Administrator will replace the used noteboard with a new one. At the end of the exam, you must return these materials to the Test Administrator before you leave the test centre.

You will be continuously monitored during your exam, to ensure proper exam conditions are maintained, and also to promptly address any problems you may have. Different test centers have different methods of monitoring: via a viewing window, via CCTV cameras, or sometimes a Test Administrator (invigilator) may be sitting inside the test room.

If you have any problem during your exam, you should raise your hand and await the Test Administrator. Note that the Administrator is not permitted to assist with any questions relating to the exam content itself.

On the first few screens you see as you take your exam, you will be prompted to accept a Non-Disclosure Agreement (NDA), to indicate that you agree not to violate the confidentiality of the exam content. Once you select ‘Yes’, you will be able to start your exam as normal. If you do not select ‘Yes’, your exam will terminate and you will need to follow the instructions of the Test Administrator who will process you out of the test centre.

When you have completed your exam you should raise your hand to notify the Test Administrator who will then quietly escort you out of the test room. It is important you remain as quiet as possible when entering or leaving the test room, to avoid causing a distraction to other candidates.

During the check-out process, you will receive a printed score report showing the result of your exam.