Approved applicants who are testing through Pearson will receive an email from IOS detailing the steps they need to take in order to schedule their test. This email will include an applicant’s candidate ID, which is required to log into the Pearson system to register. If you are an approved applicant and you either lost or did not receive this email, please contact IOS at info@iosolutions.org, with “REACH Program Inquiry” as the subject.
Appointments made with Pearson may be made up to 24 hours in advance and exam slots are subject to authorizations from IOS and availability. Applicants wishing to reschedule or cancel an arranged exam appointment are required to provide more than 24 hours notice prior to the appointment time.
Testing Policy Information
On test day, you will need to bring a valid form of identification. Please read through the following requirements to ensure that you supply proper identification. Applicants who arrive without proper identification will be unable to test.
Identification (ID) Requirements
- All IDs required must be issued by the country in which the candidate is testing. If the candidate does not have the qualifying ID issued from the country they are testing in, a passport from their country of citizenship is required.
- The first and last name that the candidate uses to register must match exactly the first and last name on the ID that is presented on test day.
- Candidate is required to present one original (no photo copies), valid (unexpired) form of government issued ID that includes their name, photograph, and signature.
Acceptable forms of ID
- Passport
- Driver’s License
- Military ID (including spouse & dependents)
- Identification card (national/state/province identity card)
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- Alien registration card (green card, permanent resident card, visa)
- Government Issues: local language ID (not in Roman Characters) – accepted only if issued from the country the candidate is testing in.
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Exceptions:
- Expired forms of ID are not acceptable; unless accompanied by valid renewal papers.
- Any government issued ID missing a visible signature, or that has an embedded signature only, can be supplemented with an original (no photo copies), valid (unexpired) ID that has at least a name and signature.
- Any candidate exceptions to the ID policy must be pre-approved by the Pearson customer service center at least three business days before the scheduled exam appointment.
*If you have any questions about the ID you are required to bring with you to the testing center for admittance for your exam, please contact Pearson customer service.
