CICM Diplomas in Credit and Collections

CICM Diplomas in Credit and Collections are benchmark qualifications for the credit industry delivered globally by The Chartered Institute of Credit Management (CICM).

As the largest professional body for the credit and collections profession in the world, and trusted and recognised leader in credit for over 80 years, CICM sets the standard for all working in credit.

The CICM is recognised by the qualification regulatory authorities for England, Wales and Northern Ireland and all CICM professional qualifications are accredited on the Regulated Qualification Framework (RQF). Also CICM is accredited as a End-point assessment organisation for the Credit Control and Debt Collection Specialist Apprenticeships.

Find further information about CICM qualifications.

Book exams

Before booking an exam with Pearson, you must be currently registered with the CICM. If you are not registered, please contact the CICM directly.

• Email: awardingbody@cicm.com
• Telephone: +44 (0) 1780 727272

Special Education Requirement or Reasonable Adjustment

If you require a special education requirement or reasonable adjustment due to a permanent or long-term disability, learning difficulties or a temporary disability, illness, or indisposition, during your qualification or apprenticeship journey, CICM may be able to offer you reasonable adjustments for your assessments tailored to your specific requirement. See the reasonable adjustment policy. The policy document also includes details of professional bodies that may be able to assist you with a report, if required.

CICM would need to receive a copy of a report please from a doctor or professional body that confirms the condition and, if possible, that recommends which specific reasonable adjustment we should put in place for you. If a report is not available, CICM would need something either from a previous college/school/university that confirmed what reasonable adjustments were put in place for you for previous examinations.

Please be assured that any request will be dealt with in strict confidence.

Request a reasonable adjustment

If you have any queries, please contact the CICM Awarding Body on awardingbody@cicm.com