Chartered Institute of Credit Management (CICM)

CICM Diplomas in Credit and Collections

Re-sit Policy

With effect from the 15th September, the re-sit policy will change from 30 days to 14 days. If you have any questions, please do not hesitate to contact the CICM at awardingbody@cicm.com.

CICM Diplomas in Credit and Collections are benchmark qualifications for the credit industry delivered globally by The Chartered Institute of Credit Management (CICM).

As the largest professional body for the credit and collections profession in the world, and trusted and recognised leader in credit for over 80 years, CICM sets the standard for all working in credit.

The CICM is recognised by the qualification regulatory authorities for England, Wales and Northern Ireland and all CICM professional qualifications are accredited on the Regulated Qualification Framework (RQF). Also CICM is accredited as a End-point assessment organisation for the Credit Control and Debt Collection Specialist Apprenticeships.

Find further information about CICM qualifications.

Book exams

Before booking an exam with Pearson VUE, you must be currently registered with the CICM. If you are not registered, please contact the CICM directly.

Contact us

Office hours

Monday–Friday, 9:00 a.m.–5:00 p.m. UK time; closed on local holidays.

Telephone numbers

+44 (0) 333 003 0768

Last updated 2025-08-29