To schedule, reschedule and cancel exam:
CICM Diplomas in Credit and Collections
CICM Diplomas in Credit and Collections are benchmark qualifications for the credit industry delivered globally by The Chartered Institute of Credit Management (CICM).
As the largest professional body for the credit and collections profession in the world, and trusted and recognised leader in credit for over 80 years, CICM sets the standard for all working in credit.
The CICM is recognised by the qualification regulatory authorities for England, Wales and Northern Ireland and all CICM professional qualifications are accredited on the Regulated Qualification Framework (RQF). Also CICM is accredited as a End-point assessment organisation for the Credit Control and Debt Collection Specialist Apprenticeships.
Find further information about CICM qualifications.
Book exams
Before booking an exam with Pearson, you must be currently registered with the CICM. If you are not registered, please contact the CICM directly.
- Email: cicmmembership@cicm.com
- Telephone: +44 (0)1780 722900
Contact us
Office hours
Monday–Friday, 9:00 a.m.–5:00 p.m. UK time; closed on local holidays.
Telephone numbers
Last updated 2026-02-05