Important Scheduling Information

If you have accommodations, please refer to your Authorization to Test email for scheduling instructions.

International Association of Accessibility Professionals (IAAP)

International Association of Accessibility Professionals Pearson VUE Certification Exams

IAAP Professional Certifications are the only internationally recognized professional certifications designed, supported, and validated by accessibility professionals for accessibility professionals.

IAAP Certified Professionals make the world more accessible and inclusive for people with disabilities.

You are one step closer to joining thousands of others whose work removes barriers for people with disabilities every day.

IAAP Certifications can be taken at Pearson VUE Test Centers and online with Pearson OnVUE.

You must have completed an IAAP Certification application, be approved, and paid for your exam before you will be able to set up an account at Pearson VUE.

This page will help you schedule your IAAP Certification Exams once you have applied and been approved by the IAAP Certification staff.

Scheduling your IAAP Certification Exam

If you have accommodations, please refer to your Authorization to Test email for scheduling instructions.

Please sign in to begin your Pearson VUE scheduling process. If this is your first time setting up an IAAP Certification Exam with Pearson VUE, you will have to create an account. Once you have set up your account, you can use it to review your test information, schedule, reschedule, and cancel appointments.

You may also call the Pearson VUE Contact Center to have an agent assist you with scheduling.

Accommodations

Important Scheduling Information

If you have accommodations, please refer to your Authorization to Test email for scheduling instructions.

Please sign in to begin your Pearson VUE scheduling process. If this is your first time setting up an IAAP Certification Exam with Pearson VUE, you will have to create an account. Once you have set up your account, you can use it to review your test information, schedule, reschedule, and cancel appointments.

You may also call the Pearson VUE Contact Center to have an agent assist you with scheduling.

Accommodations

Please be sure that you have made your accommodation requests on your IAAP Certification Application.

To view our full list of accommodations or to make a request for an accommodation that may not be listed, visit the IAAP Certification Accommodations and Accessibility webpage or contact the IAAP Certification Team by email.

Contact us

Office hours

24/7 for each country (except where listed below); closed on local holidays.

Telephone numbers

Toll-free customer service numbers are available in the following countries. If your country is not listed, please use the toll number at the bottom of this section.

Country Number
Australia 1800-023-095
China (Mainland) 4001-200832
(Monday - Friday, 9:00 a.m.-6:00 p.m. local time)
Hong Kong 3071-4601
India 0008004401837
Japan 0120 355 173
(Monday - Friday, 9:00 a.m.-6:00 p.m. local time)
Korea, South 080-7600-880
Malaysia 1800-880-401
New Zealand 0800-451-260
Philippines 1800-1441-0321
Singapore 8004-481-552
Taiwan 0800-666-022
(Monday - Friday, 9:00 a.m.-6:00 p.m. local time)
Other (Toll) +852 3077 4923

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Last updated 2025-05-13