Client proctored - appointment required
Browser Lock for the ITS driver
This page facilitates the launching of client proctored exams for the ITS driver.
Steps
Launch Exam
Once you are ready to launch the exam for the test-taker, please click the button below and sign into the Pearson Launch Pad application with your Site Utilities username and password.
** macOS Users: to identify which macOS you are running, go to the Apple menu in the upper-left corner of your screen, then choose About This Mac. Anything with an ARM or M1 or M3 will be the new Apple Silicon Chip.
Having issues?
Account problems
If test takers are experiencing issues with their username and/or password, please have the test-taker contact customer service.
Technical problems during the exam delivery?
- Check release schedule
- Having problems? Review the technical requirements document to ensure your technical setup will meet all requirements to deliver these exams.
- Review the Admin User Guide or Proctor User Guide.
- If a technical issue arises during the time the exam is being delivered, the proctor (not the test-taker) should contact Pearson VUE Support Services for assistance.