Steps

Run Connection Check

Verify whether the testing computer being used passes the following minimum system requirements. Use the Connection Check application in Connect to check the bandwidth, upload and download speed from your testing room.

View technical requirements

Thoroughly review these technical requirements to ensure your system is compatible with the Pearson VUE Browser Lock secure browser.

Advanced Technical Requirements

Launch Exam

Once you are ready to launch the exam for the test-taker, please click the button below and sign into the Pearson Launch Pad application with your Site Utilities username and password.

** macOS Users: to identify which macOS you are running, go to the Apple menu  in the upper-left corner of your screen, then choose About This Mac.  Anything with an ARM or M1 or M3 will be the new Apple Silicon Chip.

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Having issues?

Account problems

If test takers are experiencing issues with their username and/or password, please have the test-taker contact customer service.

Technical problems during the exam delivery?