Client proctored – no appointment required
Client proctored test delivery offers the freedom to administer a certification exam anywhere, anytime. With Client proctored delivery, your exam can go “on-the-road” by managing the exam details yourself using Pearson VUE delivery software.
Exams can be delivered wherever you are—at your corporate training center or a conference—with no special hardware needed. Client proctored testing supports a true bring your own device model in which test takers can test on their own computers. All administrative tools are web-based.
Pearson – ITS documentation
Use the links below to navigate through the user guide and find frequently asked questions.
Prior to any testing event, proctor administrators must perform a series of tasks in preparation for the testing event.
- To aid in project planning, we have included an implementation guide to account for the necessary tasks involved in Client proctored test delivery.
- This user guide will provide detailed steps to deliver exams. For specific questions about each application, see the online Help in the upper right corner of each Navigator application.
- All proctors who will oversee test takers must be set up with a username/password so they can unlock test registrations. This includes granting them access to the specific tests and dates they will proctor.
- A Private Access Code must be created to allow test takers to register for the test.
- A Proctoring Event must be created to use the group unlock feature. This ties the test taker to the proctor with an event code the test taker enters to notify the proctor they are ready to begin the test.
- Proctors must run a Test Simulation, and they must run a System Check on the testing workstations to ensure the tests can be delivered at the testing venue.
- There are several other tools listed in the Troubleshoot connectivity section you can use to ensure test delivery runs smoothly during your event.
The following tasks are performed during the testing event. Some tasks are performed by the proctor administrator, and some tasks are performed by the test taker.
- Test takers must download Pearson VUE Browser Lock and either launch the test they pre-registered for, or they may register for the test at the event.
- The test taker captures their photo if the client has opted to include photo capture.
- The test taker enters the event code if the client has opted to use the group unlock feature.
- The proctor unlocks the test so the test taker can complete the test.
- If the test has been stopped for any reason, there is a section describing how to resume the test. See the Resume test section for details.
- If technical difficulties are encountered, see the Technical Troubleshooting section for details.
- If a test taker needs additional time to complete the test because they speak English as a Second Language (ESL), proctors must contact Pearson VUE Support Services (VSS) for an accommodation. The Add time to test
- At the end of the test, test taker may view their score report on the client website.
Before contacting support, check out this informative Client proctored client support FAQ to find a solution to your problem.
Review the advanced technical requirements document to ensure your technical setup meets all the requirements to deliver these exams.
If you have locked your Navigator account by unsuccessfully trying to log in more than 5 times, contact our Client Application Support team for assistance.
