To schedule, reschedule and cancel exam:
ZTE Certification
With strong technology and platform capabilities in core fields such as 5G, cloud, and AI, ZTE is committed to driving the digital and intelligent transformation of industries through superb networks, precise cloud and network solutions, and enablement platforms.
ZTE provides training and certification in multiple fields, including 5G, RAN, core network, transport network, database, fixed network, engineering, and service, for ICT industry users, government and enterprise customers, ZTE partners, and vocational schools.
To cultivate 5G+ digital talent, ZTE builds a multi-level certification system tailored to different business scenarios, and provides a leading talent cultivation system, promoting the all-round development of ICT professionals in the digital era.
1. ZTE Certification Exams
As an essential part of ZTE's certification program, the certification exams assess participants' knowledge, skills, and abilities related to ICT applications. To complete the certification process, follow these steps:
1.1 Register and Schedule Exams
You can schedule an exam in three ways:
- Log in to this page (Login button in the upper right corner).
- Contact Pearson VUE customer service.
- Go to a Pearson VUE test center nearby.
For more details, please refer to the ZTE Certification Exam Registration Guide.
1.2 Pay Exam Fees
You can pay exam fees by exam voucher (via the website, customer service, or a test center of Pearson VUE).
1.3 Read Exam Policies
Exam Rescheduling or Cancellation:
Exams must be rescheduled or canceled at least 24 hours before the scheduled start time as required in the appointment confirmation email. Failure to cancel or reschedule in time or failure to appear for your appointment will result in the forfeiture of your exam fees.
You can reschedule or cancel an appointment in the following ways:
- Log in to this page (Login button in the upper right corner).
- Contact Pearson VUE customer service.
- Go to a Pearson VUE test center nearby.
After scheduling, rescheduling, or canceling an exam, you will receive a confirmation email. If you do not receive the email within 24 hours, please contact the Pearson VUE customer service to ensure successful operations.
Retake Policy:
You can schedule a makeup exam at least 7 calendar days after a failed exam.
For more details, please refer to ZTE Certification Exam Registration Guide.
1.4 Take Exams in a Test Center
Please comply with the following rules and processes:
- Arrive at the designated test center at least 15 minutes before your scheduled appointment to go through the check-in process, including the collection of your digital photo and signature. If you are more than 15 minutes late to an exam, you may be refused admission, and your exams fees will be forfeited.
- Bring a valid personal ID certificate (photocopies are not accepted).
- Do not take personal items in the test rooms unless authorized by the test program sponsor, which include but are not limited to bags, mobile phones, pagers, watches, wallets, books, documents, notebooks, notepads, and paper.
For more information about the exam rules and processes, please refer to the Pearson VUE Exam Process.
For any questions or difficulties regarding the exam service, please contact the Pearson VUE customer service.
2. ZTE Certification Architecture
To meet the demands of different business scenarios, ZTE has five categories of certification: I/T/E/S/D, namely ICT, technical delivery, engineering services, sales, and digital technologies. For example, for ICT, ZTE offers three levels of certification: Associate (ZCIA), Professional (ZCIP), and Expert (ZCIE).
ZTE provides training and certification in multiple fields, including 5G, RAN, core network, transport network, database, fixed network, engineering, and service, for ICT industry partners, government and enterprise customers, ZTE partners, and vocational schools.
3. Benefits of Certification
Professional Dimension:
Through training and certification by categories and levels, trainees can have a more systematic knowledge structure. At each level, certification focuses on the corresponding position requirements, and trainees are required to pass exams such as practical exams and oral defenses, which is an effective way to enhance knowledge and skills.
Organizational Dimension:
ZTE certification helps organizations identify talent, establish talent teams, improve talent capability standards, and optimize talent cultivation, thereby enhancing organizational capabilities.
Individual Dimension:
Successful certification after continuous learning and skill improvement helps trainees build confidence and obtain more opportunities for better career development.
4. Contact Us
Email: ztecertification@zte.com.cn
Contact us
Office hours
Monday–Friday, 7:00 a.m.–7:00 p.m. CT; closed on local holidays.
Telephone numbers
- 800-511-6951 (toll-free)
Last updated 2025-04-03