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Customer Service

Proctored exams delivered at a test center

We encourage you to schedule/purchase your exam using the links on this page. To reset your username or password, use the self-service links under Need help?

Chat is the quickest way to reach a customer service agent.

If chat is unavailable, click on your region below for further contact information.

Americas Region

Asia-Pacific Region

Europe, Middle East, Africa (EMEA) Region

Americans with Disability Act (ADA) Accommodations

Online Testing Troubleshooting

For help with online tests (those beginning with exam codes 650 and 700), visit the customer service page for online testing.

First-time visitors:

Returning visitors:

to schedule, reschedule
or cancel an exam

Need help?
Forgot my username
Forgot my password

Last updated 2014-08-15