Alibaba Cloud Certification

We ask that you arrive at the test center 15 minutes before your scheduled appointment time. This will give you adequate time to complete the necessary sign-in procedures. If you arrive more than 15 minutes late for your appointment, you may be refused admission and fees may be forfeited.

You are required to present two forms of original (no photo copies), valid (unexpired) IDs; one form as a primary ID (government issued with name, photo and signature) and one form as a secondary ID (with name and signature or name and recent recognizable photo). The first and last name that you used to register must match exactly the first and last name on the ID that is presented on test day. All IDs required must be issued by the country in which you are testing. If you do not have the qualifying ID issued from the country you are testing in, an International Travel Passport from your country of citizenship is required, along with a secondary ID. If you have any questions or concerns about the ID you are required to bring with you to the testing center for admittance for your exam, please contact Pearson VUE customer service. For additional allowances to this policy, view the Global ID Policy: 1S.

This exam admission process also includes the following Enhanced Security Protocol admission steps:

• Digital Signature
  
• Digital Photograph

No personal items may be taken into the testing room. This includes all bags, books not authorized by the sponsor, notes, phones, pagers, watches and wallets.

• Visit the Alibaba Online Proctoring page and review information on exam policies and procedures, system requirements, and the System Test.
• Complete the required System Test from the same computer and in the same location you’ll be using on exam day. *Corporate firewalls often cause issues while trying to take your exam. Please consider taking your exam in a setting without a corporate firewall.
• Review the identification requirements below.

Please be prepared to show one (1) valid form of unexpired, Government-issued personal ID. The Government-issued ID must have your signature and must have your photo. The name on the registration must match the names on the Government issued ID exactly. Please verify that your name listed on your confirmation email matches your identification. If your identification is not considered valid, you will not be permitted to complete your exam and are unlikely to receive a refund.

Examples of acceptable identification:

• Passport
• Driver’s license
• Military ID (including spouse and dependents)
• Identification card (national or local)
• Registration card (such as green card, permanent resident, visa)

Please note that we are unable to accept the following ID’s for an online proctored exam.

• Renewal forms with expired ID’s,
• Government-issued name change documents with Government ID.

On exam day:

We recommend logging into your account 30 minutes early to start the check-in process and to allow for any troubleshooting. If you are more than 15 minutes late after your scheduled exam time you will be unable to begin your exam and are unlikely to receive a refund.

To log into your account:

• Click on the Login button - www.pearsonvue.com/alibaba/onvue
• Click on your scheduled exam under 'Purchased Online Exams'.
• Click “Begin Exam” and follow the on-screen prompts to complete the check-in process.
• Once you have completed the check-in process you will be contacted by a Proctor to begin your exam.
• Please note that you are required to have a clean and clutter free workstation. During check in, the Proctor will ask you to perform a room and desk scan using your webcam and will inspect any materials near your workstation.

Facial Comparison Policy

You understand and agree that Pearson VUE may use facial comparison technology for the purpose of verifying your identity during the testing process. It will compare your facial image to the one on your identification and to facial images captured during the testing process and help us further develop, upgrade, and improve this application. If you do not agree to the use of facial comparison technology during your testing session, do not accept this term. You will not be able to complete your registration online. Instead, please call the Pearson VUE call center to complete your registration.